Resolved after 46 minutes, affecting SJC1 — San Jose, United States, on May 13, 2026.
The incident has been resolved
Affected components
SJC1 — San Jose, United States
Update timeline
- investigating May 13, 2026, 07:14 PM UTC
We are currently investigating this issue.
- resolved May 13, 2026, 07:14 PM UTC
We are investigating a service impacting incident at the SJC1 datacenter(s) for the following service(s) Incident Management System. Additional details on the scope of impact are currently being assessed and will be provided within the support portal once an article is provided.
- monitoring May 13, 2026, 07:36 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring May 13, 2026, 07:54 PM UTC
The issue has been mitigated, we are continuing to monitor the results.
- resolved May 13, 2026, 08:00 PM UTC
The incident has been resolved
- resolved May 13, 2026, 08:00 PM UTC
The incident has been resolved.
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