Resolved after 1 hour 35 minutes, affecting SIN2 — Singapore, Singapore, on May 7, 2026.
The incident has been resolved
Affected components
Update timeline
- investigating May 07, 2026, 09:40 AM UTC
We are currently investigating this issue.
- resolved May 07, 2026, 09:40 AM UTC
We are investigating a service impacting incident at the SIN2 datacenter(s) for the following service(s) Incident Management System, Management Console WebUI. Additional details on the scope of impact are currently being assessed and will be provided within the support portal once an article is provided.
- resolved May 07, 2026, 11:04 AM UTC
Netskope has identified the root cause and implemented mitigation measures. IMS services have been fully restored, and remaining services are recovering progressively. We continue to actively monitor the situation.
- resolved May 07, 2026, 11:15 AM UTC
The incident has been resolved
- resolved May 07, 2026, 11:15 AM UTC
The incident has been resolved.
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