Netskope incident

Service Impact to BWAN European Management Plane Service.

Resolved after 3 hours, on July 27, 2026.

monitoring Jul 27, 2026, 05:04 PM UTC

The issue has been mitigated, we are continuing to monitor the results.

Started
Jul 27, 2026, 02:50 PM UTC
Resolved
Jul 27, 2026, 05:50 PM UTC
Duration
3h
Detected by Pingoru
Jul 27, 2026, 02:50 PM UTC

Update timeline

  1. investigating Jul 27, 2026, 02:50 PM UTC

    We are currently investigating this issue.

  2. resolved Jul 27, 2026, 02:50 PM UTC

    We are investigating a BWAN service impacting incident for European region for the Borderless WAN Management service. Additional details on the scope of impact are currently being assessed and will be provided within the support portal once an article is provided.

  3. monitoring Jul 27, 2026, 03:55 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Jul 27, 2026, 05:04 PM UTC

    The issue has been mitigated, we are continuing to monitor the results.

  5. resolved Jul 27, 2026, 05:50 PM UTC

    The incident has been resolved.

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