Netskope incident

Service Impact to SJC2 Data Center.

Resolved after 1 hour 30 minutes, affecting SJC2 — San Jose, United States, on August 5, 2026.

resolved Aug 05, 2026, 08:40 AM UTC

We are investigating a service impacting incident at the SJC2 datacenter(s) for the following service(s) Core Services. Additional details on the scope of impact are currently being assessed and will be provided within the support portal once an article is provided.

Started
Aug 05, 2026, 08:40 AM UTC
Resolved
Aug 05, 2026, 10:10 AM UTC
Duration
1h 30m
Detected by Pingoru
Aug 05, 2026, 08:40 AM UTC

Affected components

SJC2 — San Jose, United States

Update timeline

  1. investigating Aug 05, 2026, 08:40 AM UTC

    We are currently investigating this issue.

  2. resolved Aug 05, 2026, 08:40 AM UTC

    We are investigating a service impacting incident at the SJC2 datacenter(s) for the following service(s) Core Services. Additional details on the scope of impact are currently being assessed and will be provided within the support portal once an article is provided.

  3. resolved Aug 05, 2026, 10:10 AM UTC

    The incident has been resolved.

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