Netskope incident

Service Impact to All DPs Data Center.

Resolved after 10 hours 27 minutes, affecting AKL1 — Auckland, New Zealand and AMS1 — Amsterdam, Netherlands and 1 more, on August 14, 2026.

monitoring Aug 14, 2026, 05:26 AM UTC

The issue has been mitigated, we are continuing to monitor the results.

Started: Aug 14, 2026, 02:29 AM UTC
Resolved: Aug 14, 2026, 12:56 PM UTC
Duration: 10h 27m
Detected by Pingoru: Aug 14, 2026, 02:29 AM UTC

Affected components

AKL1 — Auckland, New ZealandAMS1 — Amsterdam, NetherlandsATL1 — Atlanta, United StatesATL2 — Atlanta, United StatesBCN1 — Barcelona, SpainBKK1 — Bangkok, ThailandBNE1 — Brisbane, AustraliaBOG1 — Bogotá, ColombiaBOG2 — Bogotá, ColombiaBOM1 — Mumbai, India

Update timeline

investigating Aug 14, 2026, 02:29 AM UTC

We are currently investigating this issue.
resolved Aug 14, 2026, 02:29 AM UTC

We are investigating a service impacting incident at the All DPs datacenter(s) for the following service(s) Netskope Client. Additional details on the scope of impact are currently being assessed and will be provided within the support portal once an article is provided.
resolved Aug 14, 2026, 03:20 AM UTC

Netskope is currently developing and evaluating a new build for publication. We are actively investigating the fastest path to restoration. Netskope expects to provide the next update within the next 12 hours on the progress toward resolution.
monitoring Aug 14, 2026, 05:26 AM UTC

The issue has been mitigated, we are continuing to monitor the results.
resolved Aug 14, 2026, 12:56 PM UTC

The incident has been resolved.

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