Resolved after 3 hours 34 minutes, affecting DFW3 — Dallas, United States, on August 24, 2026.
Netskope Engineering continues to monitor the recovery.
Affected components
DFW3 — Dallas, United States
Update timeline
- investigating Aug 24, 2026, 08:06 PM UTC
We are currently investigating this issue.
- resolved Aug 24, 2026, 08:06 PM UTC
We are investigating a service impacting incident at the DFW3 datacenter(s) for the following service(s) Event Logging. Additional details on the scope of impact are currently being assessed and will be provided within the support portal once an article is provided.
- monitoring Aug 24, 2026, 08:50 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 24, 2026, 09:28 PM UTC
Netskope Engineering continues to monitor the recovery.
- resolved Aug 24, 2026, 11:40 PM UTC
The incident has been resolved.
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