Nets Easy Outage History

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Nets Easy had 51 outages in the last 2 years totaling 96h 31m of downtime — averaging 2.1 incidents per month.

There were 51 Nets Easy outages since August 15, 2025 totaling 96h 31m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://easy-status.developers.nets.eu

Minor June 2, 2026

Delayed payout reports - INC0919970

Detected by Pingoru
Jun 02, 2026, 07:00 AM UTC
Resolved
Jun 02, 2026, 10:56 AM UTC
Duration
3h 55m
Affected: Nets Easy Merchant Portal
Timeline · 2 updates
  1. identified Jun 02, 2026, 07:21 AM UTC

    Payout reports are currently delayed. Payouts themselves are being processed as usual and are not affected by this issue.

  2. resolved Jun 02, 2026, 10:56 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor June 1, 2026

Delayed payout reports - INC0919550

Detected by Pingoru
Jun 01, 2026, 07:00 AM UTC
Resolved
Jun 01, 2026, 12:58 PM UTC
Duration
5h 57m
Affected: Nets Easy Merchant Portal
Timeline · 2 updates
  1. identified Jun 01, 2026, 08:42 AM UTC

    Payout reports are currently delayed. Payouts themselves are being processed as usual and are not affected by this issue.

  2. resolved Jun 01, 2026, 12:58 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 21, 2026

Disturbance on Nets Easy - INC0916257

Detected by Pingoru
May 21, 2026, 07:22 AM UTC
Resolved
May 21, 2026, 08:36 AM UTC
Duration
1h 13m
Affected: Nets Easy CheckoutNets Easy API
Timeline · 3 updates
  1. investigating May 21, 2026, 07:22 AM UTC

    We are currently investigating this issue.

  2. identified May 21, 2026, 07:43 AM UTC

    The issue has been identified and a fix is being implemented.

  3. identified May 21, 2026, 08:14 AM UTC

    We are continuing to work with highest priority on a fix for this issue.

Read the full incident report →

Critical May 21, 2026

Outage on Nets Easy - INC0916257

Detected by Pingoru
May 21, 2026, 07:05 AM UTC
Resolved
May 22, 2026, 06:03 AM UTC
Duration
22h 58m
Affected: Nets Easy CheckoutNets Easy API
Timeline · 8 updates
  1. investigating May 21, 2026, 08:28 AM UTC

    We are currently investigating this issue.

  2. investigating May 21, 2026, 08:28 AM UTC

    We are continuing to work with highest priority on a fix for this issue.

  3. identified May 21, 2026, 09:12 AM UTC

    We are still addressing the ongoing network issue. While resolution is taking longer than expected, our engineers are actively working to restore full service. We appreciate your understanding.

  4. monitoring May 21, 2026, 12:07 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. monitoring May 21, 2026, 01:29 PM UTC

    Operations have been stable since 14:35, we will continue to monitor the situation closely.

  6. monitoring May 21, 2026, 03:13 PM UTC

    We are experiencing transaction impact again since 16:57

  7. monitoring May 21, 2026, 03:25 PM UTC

    Operations have been stable again since 17:10

  8. resolved May 22, 2026, 06:03 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 19, 2026

Delayed payout reports - INC0915167

Detected by Pingoru
May 19, 2026, 07:19 AM UTC
Resolved
May 19, 2026, 01:27 PM UTC
Duration
6h 7m
Affected: Nets Easy Merchant Portal
Timeline · 2 updates
  1. identified May 19, 2026, 07:19 AM UTC

    Payout reports are currently delayed. Payouts themselves are being processed as usual and are not affected by this issue.

  2. resolved May 19, 2026, 01:27 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 5, 2026

Phone system down - INC0910315

Detected by Pingoru
May 05, 2026, 08:20 AM UTC
Resolved
May 05, 2026, 08:35 AM UTC
Duration
15m
Affected: Nets Easy Other Components
Timeline · 2 updates
  1. investigating May 05, 2026, 08:28 AM UTC

    We are currently investigating this issue.

  2. resolved May 05, 2026, 08:38 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 24, 2026

Portal search issue

Detected by Pingoru
Apr 24, 2026, 07:00 AM UTC
Resolved
Apr 24, 2026, 10:00 AM UTC
Duration
3h
Affected: Nets Easy Merchant Portal
Timeline · 2 updates
  1. identified Apr 24, 2026, 08:22 AM UTC

    We are currently experiencing an issue where merchants are unable to search for payments using Order ID in the Payments tab. Searching still works using other criteria such as name and amount. Our team is actively working on a fix and we will share an update as soon as possible.

  2. resolved Apr 24, 2026, 10:48 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 14, 2026

Portal issues - INC0903530

Detected by Pingoru
Apr 14, 2026, 06:45 AM UTC
Resolved
Apr 14, 2026, 09:49 AM UTC
Duration
3h 4m
Affected: Nets Easy Merchant Portal
Timeline · 3 updates
  1. investigating Apr 14, 2026, 07:37 AM UTC

    We are currently investigating an issue in the Nets Easy Portal that is affecting report generation and the display of the latest payouts.

  2. identified Apr 14, 2026, 09:19 AM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Apr 14, 2026, 09:49 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 2, 2026

Delayed payout reports - INC0900433

Detected by Pingoru
Apr 02, 2026, 07:00 AM UTC
Resolved
Apr 02, 2026, 01:25 PM UTC
Duration
6h 25m
Affected: Nets Easy Merchant Portal
Timeline · 2 updates
  1. identified Apr 02, 2026, 07:13 AM UTC

    Payout reports are currently delayed. Payouts themselves are being processed as usual and are not affected by this issue.

  2. resolved Apr 02, 2026, 01:25 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 1, 2026

Delayed payout reports - INC0899984

Detected by Pingoru
Apr 01, 2026, 06:31 AM UTC
Resolved
Apr 01, 2026, 02:42 PM UTC
Duration
8h 10m
Affected: Nets Easy Merchant Portal
Timeline · 3 updates
  1. identified Apr 01, 2026, 06:31 AM UTC

    Payout reports are currently delayed. Payouts themselves are being processed as usual and are not affected by this issue.

  2. identified Apr 01, 2026, 02:07 PM UTC

    Processing of reports is still ongoing, we will provide an update as soon as reports are available.

  3. resolved Apr 01, 2026, 03:12 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical March 31, 2026

Disturbance on Nets Easy Portal - INC0899827

Detected by Pingoru
Mar 31, 2026, 02:34 PM UTC
Resolved
Mar 31, 2026, 03:13 PM UTC
Duration
39m
Affected: Nets Easy Merchant Portal
Timeline · 3 updates
  1. investigating Mar 31, 2026, 02:43 PM UTC

    We are currently investigating this issue.

  2. monitoring Mar 31, 2026, 03:00 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 31, 2026, 03:13 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical March 31, 2026

Issues with phone system

Detected by Pingoru
Mar 31, 2026, 08:00 AM UTC
Resolved
Mar 31, 2026, 08:08 AM UTC
Duration
7m
Affected: Nets Easy Other Components
Timeline · 2 updates
  1. investigating Mar 31, 2026, 08:03 AM UTC

    Our customer support phone lines are temporarily unavailable. We are actively investigating the issue. https://payments.nets.eu/contact-support

  2. resolved Mar 31, 2026, 08:08 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 31, 2026

Disturbance on Nets Easy - INC0899560

Detected by Pingoru
Mar 31, 2026, 06:50 AM UTC
Resolved
Mar 31, 2026, 12:08 PM UTC
Duration
5h 18m
Affected: Nets Easy CheckoutNets Easy API
Timeline · 5 updates
  1. investigating Mar 31, 2026, 07:15 AM UTC

    Our systems indicate an issue with 3DS transactions

  2. identified Mar 31, 2026, 07:22 AM UTC

    The issue has been identified within MitID and is mainly affecting Dankort transactions. We are currently working on resolving the issue

  3. identified Mar 31, 2026, 10:57 AM UTC

    We are continuing to work on a fix for this issue.

  4. monitoring Mar 31, 2026, 11:44 AM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Mar 31, 2026, 12:08 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 30, 2026

Disturbance on Nets Easy - INC0899224

Detected by Pingoru
Mar 30, 2026, 11:45 AM UTC
Resolved
Mar 30, 2026, 12:38 PM UTC
Duration
52m
Affected: Nets Easy CheckoutNets Easy API
Timeline · 3 updates
  1. investigating Mar 30, 2026, 11:59 AM UTC

    We are currently investigating this issue.

  2. monitoring Mar 30, 2026, 12:20 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 30, 2026, 12:38 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 27, 2026

Disturbance on Vipps MobilePay - INC0898667

Detected by Pingoru
Mar 27, 2026, 09:25 AM UTC
Resolved
Mar 27, 2026, 09:41 AM UTC
Duration
16m
Affected: Nets Easy CheckoutNets Easy API
Timeline · 2 updates
  1. identified Mar 27, 2026, 09:39 AM UTC

    Vipps MobilePay confirmed an issue on their side, affecting transactions. https://status.vippsmobilepay.com/incidents/nycy3f139jf8

  2. resolved Mar 27, 2026, 10:07 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 23, 2026

Disturbance with Magento2 plugin - INC0896650

Detected by Pingoru
Mar 23, 2026, 07:39 AM UTC
Resolved
Mar 23, 2026, 12:20 PM UTC
Duration
4h 41m
Affected: Nets Easy Plug-ins
Timeline · 2 updates
  1. investigating Mar 23, 2026, 07:39 AM UTC

    Our system indicates an issue with Magento2 plugin.

  2. resolved Mar 23, 2026, 01:07 PM UTC

    The issue is connected to outdated shop and Magento2 version. A patch has been made available, please see https://github.com/Nets-eCom/Magento2_easy/releases/tag/1.8.6 if your shop is affected by this.

Read the full incident report →

Minor March 10, 2026

Disturbance on Nets Easy Portal - INC0891742

Detected by Pingoru
Mar 10, 2026, 09:55 AM UTC
Resolved
Mar 10, 2026, 01:54 PM UTC
Duration
3h 58m
Affected: Nets Easy Merchant Portal
Timeline · 4 updates
  1. investigating Mar 10, 2026, 01:43 PM UTC

    We are currently investigating this issue.

  2. monitoring Mar 10, 2026, 01:44 PM UTC

    This incident has been resolved.

  3. investigating Mar 10, 2026, 01:44 PM UTC

    We continue to investigate the issue

  4. resolved Mar 10, 2026, 02:20 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical March 10, 2026

Phone system down

Detected by Pingoru
Mar 10, 2026, 08:10 AM UTC
Resolved
Mar 10, 2026, 12:36 PM UTC
Duration
4h 25m
Affected: Nets Easy Other Components
Timeline · 3 updates
  1. investigating Mar 10, 2026, 08:16 AM UTC

    Our customer support phone lines are temporarily unavailable. We are actively investigating the issue. https://payments.nets.eu/contact-support

  2. investigating Mar 10, 2026, 09:27 AM UTC

    Our phone system provider has identified the issue and is implementing a workaround.

  3. resolved Mar 10, 2026, 12:36 PM UTC

    This incident has been resolved.

Read the full incident report →

Major March 7, 2026

Disturbance on Nets Easy - INC0890885

Detected by Pingoru
Mar 07, 2026, 04:18 PM UTC
Resolved
Mar 07, 2026, 05:24 PM UTC
Duration
1h 5m
Affected: Nets Easy CheckoutNets Easy APINets Easy Merchant Portal
Timeline · 4 updates
  1. investigating Mar 07, 2026, 04:18 PM UTC

    We are investigating an issue that affects Nets Easy. This is an automated message.

  2. identified Mar 07, 2026, 05:00 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Mar 07, 2026, 05:08 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Mar 07, 2026, 05:24 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 4, 2026

Disturbance on Nets Easy - INC0889567

Detected by Pingoru
Mar 04, 2026, 08:34 AM UTC
Resolved
Mar 04, 2026, 12:08 PM UTC
Duration
3h 33m
Affected: Nets Easy Checkout
Timeline · 3 updates
  1. investigating Mar 04, 2026, 08:34 AM UTC

    Our system indicates an issue with Klarna transactions

  2. identified Mar 04, 2026, 09:38 AM UTC

    The issue doesnt impact live transactions

  3. resolved Mar 04, 2026, 12:08 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor February 27, 2026

MitID issue - INC0887876

Detected by Pingoru
Feb 27, 2026, 09:10 AM UTC
Resolved
Feb 27, 2026, 10:45 AM UTC
Duration
1h 35m
Affected: Nets Easy CheckoutNets Easy API
Timeline · 2 updates
  1. identified Feb 27, 2026, 09:27 AM UTC

    Signaturgruppen has reported that MitID is currently unavailable, impacting card transactions that require 3DS authentication. https://status-prod.signaturgruppen.dk/incidents/ql4jm89pcvf5

  2. resolved Feb 27, 2026, 10:57 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor February 24, 2026

Disturbance on Nets/Nexi Easy Portal - INC0886271

Detected by Pingoru
Feb 24, 2026, 01:40 PM UTC
Resolved
Feb 24, 2026, 03:27 PM UTC
Duration
1h 47m
Affected: Nets Easy Merchant Portal
Timeline · 3 updates
  1. investigating Feb 24, 2026, 01:40 PM UTC

    We are currently investigating this issue.

  2. monitoring Feb 24, 2026, 02:42 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Feb 24, 2026, 03:27 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor February 20, 2026

Disturbance on Nets Easy Portal

Detected by Pingoru
Feb 20, 2026, 08:20 AM UTC
Resolved
Feb 20, 2026, 08:30 AM UTC
Duration
9m
Affected: Nets Easy Merchant Portal
Timeline · 3 updates
  1. investigating Feb 20, 2026, 08:20 AM UTC

    We are currently investigating an issue that affects Nets Easy Portal

  2. monitoring Feb 20, 2026, 08:23 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Feb 23, 2026, 11:42 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor February 13, 2026

Disturbance on VippsMobilePay

Detected by Pingoru
Feb 13, 2026, 10:31 AM UTC
Resolved
Feb 13, 2026, 10:42 AM UTC
Duration
10m
Affected: Nets Easy CheckoutNets Easy API
Timeline · 2 updates
  1. investigating Feb 13, 2026, 10:31 AM UTC

    Our system indicates an issue with VippsMobilePay

  2. resolved Feb 13, 2026, 10:42 AM UTC

    This incident has been resolved.

Read the full incident report →