Nets Easy Outage History

Nets Easy is up right now

Pingoru has recorded 68 incidents for Nets Easy: 67 in the last 12 months and 17 in the last 90 days.

Source: easy-status.developers.nets.eu

68incidents recorded
67last 12 months
17last 90 days
5 hourstypical duration
Incidents per month
0510AprMayJunJulAugSepOct9
Share of hours with an open incident, any severity
0%50%100%AprMayJunJulAugSepOct6%
Pingoru began tracking Nets Easy in April 2026, so earlier months are not shown. Hover a bar for its value.
Show as a table
MonthIncidentsHours with an open incident
April 2026421 of 720 (3%)
May 2026429 of 744 (4%)
June 2026310 of 720 (1%)
July 2026639 of 744 (5%)
August 202622 of 744 (0%)
September 2026614 of 720 (2%)
October 2026937 of 583 (6%)

Incidents, newest first

Minor June 1, 2026 Delayed payout reports - INC0919550 5h 57m Nets Easy Merchant Portal

Started Jun 01, 2026, 07:00 AM UTC· resolved Jun 01, 2026, 12:58 PM UTC

  1. identified Jun 01, 2026, 08:42 AM UTC

    Payout reports are currently delayed. Payouts themselves are being processed as usual and are not affected by this issue.

  2. resolved Jun 01, 2026, 12:58 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 21, 2026 Disturbance on Nets Easy - INC0916257 1h 13m Nets Easy Checkout, Nets Easy API

Started May 21, 2026, 07:22 AM UTC· resolved May 21, 2026, 08:36 AM UTC

  1. investigating May 21, 2026, 07:22 AM UTC

    We are currently investigating this issue.

  2. identified May 21, 2026, 07:43 AM UTC

    The issue has been identified and a fix is being implemented.

  3. identified May 21, 2026, 08:14 AM UTC

    We are continuing to work with highest priority on a fix for this issue.

Read the full incident report →

Critical May 21, 2026 Outage on Nets Easy - INC0916257 22h 58m Nets Easy Checkout, Nets Easy API

Started May 21, 2026, 07:05 AM UTC· resolved May 22, 2026, 06:03 AM UTC

  1. investigating May 21, 2026, 08:28 AM UTC

    We are currently investigating this issue.

  2. investigating May 21, 2026, 08:28 AM UTC

    We are continuing to work with highest priority on a fix for this issue.

  3. identified May 21, 2026, 09:12 AM UTC

    We are still addressing the ongoing network issue. While resolution is taking longer than expected, our engineers are actively working to restore full service. We appreciate your understanding.

  4. monitoring May 21, 2026, 12:07 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. monitoring May 21, 2026, 01:29 PM UTC

    Operations have been stable since 14:35, we will continue to monitor the situation closely.

  6. monitoring May 21, 2026, 03:13 PM UTC

    We are experiencing transaction impact again since 16:57

  7. monitoring May 21, 2026, 03:25 PM UTC

    Operations have been stable again since 17:10

  8. resolved May 22, 2026, 06:03 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 19, 2026 Delayed payout reports - INC0915167 6h 7m Nets Easy Merchant Portal

Started May 19, 2026, 07:19 AM UTC· resolved May 19, 2026, 01:27 PM UTC

  1. identified May 19, 2026, 07:19 AM UTC

    Payout reports are currently delayed. Payouts themselves are being processed as usual and are not affected by this issue.

  2. resolved May 19, 2026, 01:27 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 5, 2026 Phone system down - INC0910315 15m Nets Easy Other Components

Started May 05, 2026, 08:20 AM UTC· resolved May 05, 2026, 08:35 AM UTC

  1. investigating May 05, 2026, 08:28 AM UTC

    We are currently investigating this issue.

  2. resolved May 05, 2026, 08:38 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 24, 2026 Portal search issue 3h Nets Easy Merchant Portal

Started Apr 24, 2026, 07:00 AM UTC· resolved Apr 24, 2026, 10:00 AM UTC

  1. identified Apr 24, 2026, 08:22 AM UTC

    We are currently experiencing an issue where merchants are unable to search for payments using Order ID in the Payments tab. Searching still works using other criteria such as name and amount. Our team is actively working on a fix and we will share an update as soon as possible.

  2. resolved Apr 24, 2026, 10:48 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 14, 2026 Portal issues - INC0903530 3h 4m Nets Easy Merchant Portal

Started Apr 14, 2026, 06:45 AM UTC· resolved Apr 14, 2026, 09:49 AM UTC

  1. investigating Apr 14, 2026, 07:37 AM UTC

    We are currently investigating an issue in the Nets Easy Portal that is affecting report generation and the display of the latest payouts.

  2. identified Apr 14, 2026, 09:19 AM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Apr 14, 2026, 09:49 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 2, 2026 Delayed payout reports - INC0900433 6h 25m Nets Easy Merchant Portal

Started Apr 02, 2026, 07:00 AM UTC· resolved Apr 02, 2026, 01:25 PM UTC

  1. identified Apr 02, 2026, 07:13 AM UTC

    Payout reports are currently delayed. Payouts themselves are being processed as usual and are not affected by this issue.

  2. resolved Apr 02, 2026, 01:25 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 1, 2026 Delayed payout reports - INC0899984 8h 10m Nets Easy Merchant Portal

Started Apr 01, 2026, 06:31 AM UTC· resolved Apr 01, 2026, 02:42 PM UTC

  1. identified Apr 01, 2026, 06:31 AM UTC

    Payout reports are currently delayed. Payouts themselves are being processed as usual and are not affected by this issue.

  2. identified Apr 01, 2026, 02:07 PM UTC

    Processing of reports is still ongoing, we will provide an update as soon as reports are available.

  3. resolved Apr 01, 2026, 03:12 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical March 31, 2026 Disturbance on Nets Easy Portal - INC0899827 39m Nets Easy Merchant Portal

Started Mar 31, 2026, 02:34 PM UTC· resolved Mar 31, 2026, 03:13 PM UTC

  1. investigating Mar 31, 2026, 02:43 PM UTC

    We are currently investigating this issue.

  2. monitoring Mar 31, 2026, 03:00 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 31, 2026, 03:13 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical March 31, 2026 Issues with phone system 7m Nets Easy Other Components

Started Mar 31, 2026, 08:00 AM UTC· resolved Mar 31, 2026, 08:08 AM UTC

  1. investigating Mar 31, 2026, 08:03 AM UTC

    Our customer support phone lines are temporarily unavailable. We are actively investigating the issue. https://payments.nets.eu/contact-support

  2. resolved Mar 31, 2026, 08:08 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 31, 2026 Disturbance on Nets Easy - INC0899560 5h 18m Nets Easy Checkout, Nets Easy API

Started Mar 31, 2026, 06:50 AM UTC· resolved Mar 31, 2026, 12:08 PM UTC

  1. investigating Mar 31, 2026, 07:15 AM UTC

    Our systems indicate an issue with 3DS transactions

  2. identified Mar 31, 2026, 07:22 AM UTC

    The issue has been identified within MitID and is mainly affecting Dankort transactions. We are currently working on resolving the issue

  3. identified Mar 31, 2026, 10:57 AM UTC

    We are continuing to work on a fix for this issue.

  4. monitoring Mar 31, 2026, 11:44 AM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Mar 31, 2026, 12:08 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 30, 2026 Disturbance on Nets Easy - INC0899224 52m Nets Easy Checkout, Nets Easy API

Started Mar 30, 2026, 11:45 AM UTC· resolved Mar 30, 2026, 12:38 PM UTC

  1. investigating Mar 30, 2026, 11:59 AM UTC

    We are currently investigating this issue.

  2. monitoring Mar 30, 2026, 12:20 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 30, 2026, 12:38 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 27, 2026 Disturbance on Vipps MobilePay - INC0898667 16m Nets Easy Checkout, Nets Easy API

Started Mar 27, 2026, 09:25 AM UTC· resolved Mar 27, 2026, 09:41 AM UTC

  1. identified Mar 27, 2026, 09:39 AM UTC

    Vipps MobilePay confirmed an issue on their side, affecting transactions. https://status.vippsmobilepay.com/incidents/nycy3f139jf8

  2. resolved Mar 27, 2026, 10:07 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 23, 2026 Disturbance with Magento2 plugin - INC0896650 4h 41m Nets Easy Plug-ins

Started Mar 23, 2026, 07:39 AM UTC· resolved Mar 23, 2026, 12:20 PM UTC

  1. investigating Mar 23, 2026, 07:39 AM UTC

    Our system indicates an issue with Magento2 plugin.

  2. resolved Mar 23, 2026, 01:07 PM UTC

    The issue is connected to outdated shop and Magento2 version. A patch has been made available, please see https://github.com/Nets-eCom/Magento2_easy/releases/tag/1.8.6 if your shop is affected by this.

Read the full incident report →

Minor March 10, 2026 Disturbance on Nets Easy Portal - INC0891742 3h 58m Nets Easy Merchant Portal

Started Mar 10, 2026, 09:55 AM UTC· resolved Mar 10, 2026, 01:54 PM UTC

  1. investigating Mar 10, 2026, 01:43 PM UTC

    We are currently investigating this issue.

  2. monitoring Mar 10, 2026, 01:44 PM UTC

    This incident has been resolved.

  3. investigating Mar 10, 2026, 01:44 PM UTC

    We continue to investigate the issue

  4. resolved Mar 10, 2026, 02:20 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical March 10, 2026 Phone system down 4h 25m Nets Easy Other Components

Started Mar 10, 2026, 08:10 AM UTC· resolved Mar 10, 2026, 12:36 PM UTC

  1. investigating Mar 10, 2026, 08:16 AM UTC

    Our customer support phone lines are temporarily unavailable. We are actively investigating the issue. https://payments.nets.eu/contact-support

  2. investigating Mar 10, 2026, 09:27 AM UTC

    Our phone system provider has identified the issue and is implementing a workaround.

  3. resolved Mar 10, 2026, 12:36 PM UTC

    This incident has been resolved.

Read the full incident report →

Major March 7, 2026 Disturbance on Nets Easy - INC0890885 1h 5m Nets Easy Checkout, Nets Easy API, Nets Easy Merchant Portal

Started Mar 07, 2026, 04:18 PM UTC· resolved Mar 07, 2026, 05:24 PM UTC

  1. investigating Mar 07, 2026, 04:18 PM UTC

    We are investigating an issue that affects Nets Easy. This is an automated message.

  2. identified Mar 07, 2026, 05:00 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Mar 07, 2026, 05:08 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Mar 07, 2026, 05:24 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 4, 2026 Disturbance on Nets Easy - INC0889567 3h 33m Nets Easy Checkout

Started Mar 04, 2026, 08:34 AM UTC· resolved Mar 04, 2026, 12:08 PM UTC

  1. investigating Mar 04, 2026, 08:34 AM UTC

    Our system indicates an issue with Klarna transactions

  2. identified Mar 04, 2026, 09:38 AM UTC

    The issue doesnt impact live transactions

  3. resolved Mar 04, 2026, 12:08 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor February 27, 2026 MitID issue - INC0887876 1h 35m Nets Easy Checkout, Nets Easy API

Started Feb 27, 2026, 09:10 AM UTC· resolved Feb 27, 2026, 10:45 AM UTC

  1. identified Feb 27, 2026, 09:27 AM UTC

    Signaturgruppen has reported that MitID is currently unavailable, impacting card transactions that require 3DS authentication. https://status-prod.signaturgruppen.dk/incidents/ql4jm89pcvf5

  2. resolved Feb 27, 2026, 10:57 AM UTC

    This incident has been resolved.

Read the full incident report →

Critical February 25, 2026 Easy Customer Test currently not available - INC0886790 6h 40m Nets Easy Customer Test

Started Feb 25, 2026, 08:20 AM UTC· resolved Feb 25, 2026, 03:00 PM UTC

  1. investigating Feb 25, 2026, 08:20 AM UTC

    We are currently investigating this issue.

  2. resolved Feb 25, 2026, 03:00 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor February 24, 2026 Disturbance on Nets/Nexi Easy Portal - INC0886271 1h 47m Nets Easy Merchant Portal

Started Feb 24, 2026, 01:40 PM UTC· resolved Feb 24, 2026, 03:27 PM UTC

  1. investigating Feb 24, 2026, 01:40 PM UTC

    We are currently investigating this issue.

  2. monitoring Feb 24, 2026, 02:42 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Feb 24, 2026, 03:27 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor February 20, 2026 Disturbance on Nets Easy Portal 9m Nets Easy Merchant Portal

Started Feb 20, 2026, 08:20 AM UTC· resolved Feb 20, 2026, 08:30 AM UTC

  1. investigating Feb 20, 2026, 08:20 AM UTC

    We are currently investigating an issue that affects Nets Easy Portal

  2. monitoring Feb 20, 2026, 08:23 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Feb 23, 2026, 11:42 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor February 13, 2026 Disturbance on VippsMobilePay 10m Nets Easy Checkout, Nets Easy API

Started Feb 13, 2026, 10:31 AM UTC· resolved Feb 13, 2026, 10:42 AM UTC

  1. investigating Feb 13, 2026, 10:31 AM UTC

    Our system indicates an issue with VippsMobilePay

  2. resolved Feb 13, 2026, 10:42 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor February 13, 2026 Discrepancies in payout reports - INC0881281 4h 54m Nets Easy Merchant Portal

Started Feb 13, 2026, 09:00 AM UTC· resolved Feb 13, 2026, 01:54 PM UTC

  1. identified Feb 13, 2026, 09:59 AM UTC

    We have identified discrepancies in some payout reports generated since beginning of February. Our tech team has located the root cause and is currently working on a hotfix to correct the issue.

  2. monitoring Feb 13, 2026, 12:32 PM UTC

    A hotfix has been released, and reports containing the affected transactions are currently being reprocessed. We will share further updates as the reprocessing continues.

  3. resolved Feb 13, 2026, 01:54 PM UTC

    This incident has been resolved.

Read the full incident report →