Nets Easy incident

Issues with Dankort transactions

Resolved after 45 minutes, affecting Nets Easy Checkout and Nets Easy API, on November 3, 2026.

monitoring Nov 03, 2026, 10:14 AM UTC

The issue that affected Dankort transactions has now recovered, and transaction processing has returned to normal levels. The issue was confirmed by our 3D Secure vendor, and we continue to monitor the service closely. Visa and Mastercard transactions may have experienced intermittent impact during the incident.

Started
Nov 03, 2026, 09:30 AM UTC
Resolved
Nov 03, 2026, 10:15 AM UTC
Duration
45m
Detected by Pingoru
Nov 03, 2026, 09:30 AM UTC

Affected components

Nets Easy CheckoutNets Easy API

Update timeline

  1. investigating Nov 03, 2026, 09:30 AM UTC

    We are currently investigating an issue that affects Dankort transactions

  2. monitoring Nov 03, 2026, 10:14 AM UTC

    The issue that affected Dankort transactions has now recovered, and transaction processing has returned to normal levels. The issue was confirmed by our 3D Secure vendor, and we continue to monitor the service closely. Visa and Mastercard transactions may have experienced intermittent impact during the incident.

  3. resolved Nov 03, 2026, 10:15 AM UTC

    This incident has been resolved.

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