Nets Easy incident

Disturbance on Nets Easy - INC0937166

Critical Resolved View vendor source →

Nets Easy experienced a critical incident on July 2, 2026 affecting Nets Easy Checkout and Nets Easy API, lasting 3h 14m. The incident has been resolved; the full update timeline is below.

Started
Jul 02, 2026, 05:00 PM UTC
Resolved
Jul 02, 2026, 08:15 PM UTC
Duration
3h 14m
Detected by Pingoru
Jul 02, 2026, 05:00 PM UTC

Affected components

Nets Easy CheckoutNets Easy API

Update timeline

  1. investigating Jul 02, 2026, 06:26 PM UTC

    We are currently experiencing issues with Nets Easy which is affecting online payments. Our team is actively investigating the issue.

  2. investigating Jul 02, 2026, 06:51 PM UTC

    We are continuing to investigate this issue.

  3. identified Jul 02, 2026, 08:07 PM UTC

    We have potentially identified the root cause of the issue affecting Nets Easy online payments. A hotfix is being prepared and will be deployed shortly.

  4. monitoring Jul 02, 2026, 08:27 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Jul 02, 2026, 08:49 PM UTC

    This incident has been resolved.