Nets Easy incident

Disturbance on Nets Easy plugins - INC0970857

Minor Resolved View vendor source →

Nets Easy experienced a minor incident on September 9, 2026 affecting Nets Easy Plug-ins, lasting 4h 21m. The incident has been resolved; the full update timeline is below.

Started
Sep 09, 2026, 12:50 PM UTC
Resolved
Sep 09, 2026, 05:11 PM UTC
Duration
4h 21m
Detected by Pingoru
Sep 09, 2026, 12:50 PM UTC

Affected components

Nets Easy Plug-ins

Update timeline

  1. investigating Sep 09, 2026, 03:23 PM UTC

    We are currently investigating an issue that may affect transactions from merchants using plugins and third-party integrations.

  2. identified Sep 09, 2026, 03:40 PM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Sep 09, 2026, 04:38 PM UTC

    The team has identified an additional affected flow and is currently deploying a second hotfix.

  4. resolved Sep 09, 2026, 05:19 PM UTC

    This incident has been resolved.