Nets Easy incident
Incorrect Swish payment statuses in Nets Easy Portal and reports - INC0985855
Nets Easy experienced a minor incident on October 8, 2026 affecting Nets Easy Merchant Portal, lasting 10h 45m. The incident has been resolved; the full update timeline is below.
Affected components
Nets Easy Merchant Portal
Update timeline
- investigating Oct 08, 2026, 07:56 AM UTC
We are currently investigating an issue affecting Swish payment status information in Nets Easy, where payment statuses may not be displayed correctly in the Portal and Portal-generated reports.
- identified Oct 08, 2026, 12:04 PM UTC
We continue to work on resolving the issue affecting Swish payment status information in Nets Easy. A fix is being prepared to restore correct payment status information in the Portal and reports.
- resolved Oct 08, 2026, 06:16 PM UTC
This incident has been resolved.