Nets Easy experienced a minor incident on July 2, 2026 affecting Nets Easy Merchant Portal, lasting 14h 4m. The incident has been resolved; the full update timeline is below.
Affected components
Nets Easy Merchant Portal
Update timeline
- identified Jul 02, 2026, 08:53 PM UTC
Payment information in the Easy Portal is currently not up to date, as payment events have not been received due to incident INC0937166. We are actively working on a fix.
- identified Jul 02, 2026, 09:49 PM UTC
Webhook delivery is currently delayed as a result of the incident. We are actively working to restore normal processing and clear the backlog as quickly as possible.
- monitoring Jul 03, 2026, 06:42 AM UTC
As of 00:35 CEST, the webhook issues have also been resolved, and since then all services have been fully operational. We will continue to monitor the situation closely.
- resolved Jul 03, 2026, 10:25 AM UTC
This incident has been resolved.