Netchex incident

Investigating Reports of an Issue

Minor Resolved View vendor source →

Netchex experienced a minor incident on October 31, 2025 affecting View and Edit Timecards (View and Edit Timecards), lasting 12m. The incident has been resolved; the full update timeline is below.

Started
Oct 31, 2025, 02:26 PM UTC
Resolved
Oct 31, 2025, 02:39 PM UTC
Duration
12m
Detected by Pingoru
Oct 31, 2025, 02:26 PM UTC

Affected components

View and Edit Timecards (View and Edit Timecards)

Update timeline

  1. investigating Oct 31, 2025, 02:26 PM UTC

    We've received reports of a potential service disruption. We're urgently investigating and working to understand the scope of impact. Our SRE and engineering teams have been activated and are treating this as a top priority. Known Impact / Preliminary Findings: [...

  2. resolved Oct 31, 2025, 02:39 PM UTC

    The issue has been resolved and all systems are currently stable. Our teams will continue to monitor performance closely to ensure full recovery holds. We appreciate your patience and trust—resolving this was a top priority across our organization. More technical details on the issue and...