Is Zapier down?

Status: Investigating We are currently investigating an issue affecting the Templates feature on our platform. Users may experience errors when attempting to load or select templates. Our team is actively working to identify and resolve the root cause. We will provide updates as soon as we have more information. If you require any assistance, please contact our Support Team: https://zapier.com/app/get-help Thank you for your patience. Affected components Website (Degraded performance)

Status: Monitoring Templates should now be loading normally for users. We’re continuing to monitor and investigate to prevent this from happening again. If you’re still seeing issues, please contact Support: https://zapier.com/app/get-help Affected components Website (Degraded performance)

Status: Resolved The issue preventing some users from loading templates is now resolved, and templates are loading normally. If you’re still experiencing issues, please contact Support: http://zapier.com/app/get-help Affected components Website (Operational)

Status: Identified Some webhook-triggered Zap runs are experiencing processing delays. Our team is actively investigating the cause and working toward a resolution. Affected components Instant Triggers (Degraded performance)

Status: Resolved Between June 9 and June 11, some webhook-triggered Zap runs experienced processing delays of up to 48 hours. All delayed events have since been processed successfully, and no data was lost during this delay. We are implementing additional safeguards to prevent recurrence. If you experience any ongoing issues, contact Support: https://zapier.com/app/get-help Thank you for your patience. Affected components Instant Triggers (Operational)

Status: Identified We identified an issue that caused some Chatbots to fail or time out when customers initialized chats or interacted with embedded chatbots. Some users may have seen a "Forbidden" error. • The affected period was approximately 11:00 PM – 5:30 AM MST on June 8, 2026. • Zap Runs and tasks were not affected. • No data loss is expected. • The issue has since self-resolved. Chatbots metrics are healthy and error rates have returned to normal. We traced the cause to a degradation in our LLM proxy, which led to backend request timeouts and dropped chatbot connections. We are continuing to investigate the scope of customer impact and will post another update soon. If you experienced issues with Chatbots during this window or notice anything still not working, please contact Support: https://zapier.com/app/get-help Affected components Chatbots (Degraded performance)

Status: Resolved The issue affecting Chatbots has been resolved. Between approximately 11:00 PM and 5:30 AM MST on June 8, 2026, some customers may have experienced failures or timeouts when initializing chats or interacting with embedded chatbots. The issue self-resolved and Chatbots has been operating normally since. Zap Runs and tasks were not affected. No data loss occurred. We are continuing to monitor the service and will take steps to reduce the likelihood of recurrence. If you experienced issues during this window or notice anything still not working, contact Support: https://zapier.com/app/get-help Affected components Chatbots (Operational)

Status: Investigating Templates pages are intermittently failing to load in production. Users may see errors when loading the Templates page or individual template pages, and some content (like images) may not display correctly. We’re actively investigating and will share another update when more information is available. Questions? Contact Support: http://zapier.com/app/get-help Affected components Website (Degraded performance)

Status: Monitoring Templates pages are loading normally again after intermittent loading errors. We’re continuing to monitor performance and traffic to ensure the issue does not recur. If you’re still seeing problems, please contact Support: https://zapier.com/app/get-help. Affected components Website (Degraded performance)

Status: Resolved The issue affecting Zapier Templates pages has been resolved. Some users may have experienced intermittent errors or missing content when loading Templates pages. We’ve taken steps to stop the abnormal traffic driving the problem, and the Templates pages are now operating normally. If you’re still seeing issues, please contact Support: https://zapier.com/app/get-help Affected components Website (Operational)

Status: Investigating We have received reports that Zap History export notifications are not being sent when customers are requesting an export of their Zap runs. This means that emails with the download link for those exports are not being sent. Our team is working to identify and resolve the issue as soon as possible. We'll continue to give updates as we make progress. Affected components Zap History (Degraded performance)

Status: Identified Our Engineering team has identified the root cause of the issue and is working towards resolving it. We'll continue to update as we make progress! Affected components Zap History (Degraded performance)

Status: Resolved A fix has been implemented, and after some monitoring, we're no longer seeing errors when customers are requesting Zap History exports. Any previous export requests during the incident window below have been successfully replayed, so no action is needed. Jun 5th 2026 13:42 - 19:00 UTC If you're still having issues or have questions, please reach out to our Support team at https://zapier.com/app/get-help Affected components Zap History (Operational)