Resolved after 47 minutes, affecting Ingest-Data-NAMER and Shasta-Common-Service-NAMER and 1 more, on November 4, 2026.
Service has been restored, and the issue affecting multiple Pocket Office components has been resolved. If you continue to experience an issue, please contact NCR Voyix Support or your Account Executive.
Affected components
Update timeline
- investigating Nov 04, 2026, 11:24 AM UTC
We are investigating a service issue affecting multiple Pocket Office components. Our teams are actively working to identify the cause and restore any affected services. We will provide the next update by 7:15am EST, or sooner if additional information becomes available.
- identified Nov 04, 2026, 11:31 AM UTC
We have identified the issue affecting multiple Pocket Office components and are actively working to resolve it and restore service. We will provide the next update by 7:30am EST, or sooner if additional information becomes available.
- monitoring Nov 04, 2026, 11:44 AM UTC
We have restored service for multiple Pocket Office components. Our teams are continuing to monitor performance to service stability. If you continue to experience an issue, please contact NCR Voyix Support or your Account Executive.
- resolved Nov 04, 2026, 12:12 PM UTC
Service has been restored, and the issue affecting multiple Pocket Office components has been resolved. If you continue to experience an issue, please contact NCR Voyix Support or your Account Executive.
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