NCR Voyix incident

Pulse Realtime | Degraded Performance for Namer Region

Ongoing since 09:28 AM UTC, affecting Pulse Realtime-NAMER.

monitoring Oct 28, 2026, 10:19 AM UTC

We have restored service for Pulse Realtime. Our teams are continuing to monitor performance to service stability. If you continue to experience an issue, please contact NCR Voyix Support or your Account Executive.

Started
Oct 28, 2026, 09:28 AM UTC
Resolved
Ongoing
Duration
● 2h 40m
Detected by Pingoru
Oct 28, 2026, 09:28 AM UTC

Affected components

Pulse Realtime-NAMER

Update timeline

  1. investigating Oct 28, 2026, 09:28 AM UTC

    We are investigating a service issue affecting Pulse Realtime. Customers may experience inability to access Pulse Realtime. Our teams are actively working to identify the cause and restore any affected services. We will provide the next update by 06:30 AM ET, or sooner if additional information becomes available.

  2. identified Oct 28, 2026, 10:16 AM UTC

    We have identified the issue affecting Pulse Realtime and are actively working to resolve it and restore service. Customers may continue to experience issues while this work is underway. We will provide the next update by 07:15 AM ET. or sooner if additional information becomes available.

  3. monitoring Oct 28, 2026, 10:19 AM UTC

    We have restored service for Pulse Realtime. Our teams are continuing to monitor performance to service stability. If you continue to experience an issue, please contact NCR Voyix Support or your Account Executive.

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