Resolved after 1 hour 1 minute, affecting Consumer Data Management (CDM)-APAC and Delivery-APAC and 1 more, on November 3, 2026.
Service has been restored, and the issue affecting multiple BSL components has been resolved. If you continue to experience an issue, please contact NCR Voyix Support or your Account Executive.
Affected components
Update timeline
- identified Nov 03, 2026, 11:36 PM UTC
We have identified the issue affecting multiple BSL Components and are actively working to resolve it and restore service. We are identifying key components however others may be impacted as well. We will provide the next update by 12:30am UTC, or sooner if additional information becomes available.
- identified Nov 04, 2026, 12:08 AM UTC
We have identified the issue affecting multiple BSL components and are actively working to resolve it and restore service. Customers may continue to experience BSL Order degradation or outage while this work is underway. We will provide the next update by 01:00 UTC or sooner if additional information becomes available.
- monitoring Nov 04, 2026, 12:25 AM UTC
We have restored service for multiple BSL components. Our teams are continuing to monitor performance to service stability. If you continue to experience an issue, please contact NCR Voyix Support or your Account Executive.
- resolved Nov 04, 2026, 12:37 AM UTC
Service has been restored, and the issue affecting multiple BSL components has been resolved. If you continue to experience an issue, please contact NCR Voyix Support or your Account Executive.
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