Resolved after 3 hours 18 minutes, affecting Pulse Realtime-NAMER and Pulse Realtime-EMEA and 1 more, on October 26, 2026.
Service has been restored, and the issue affecting Aloha Pulse has been resolved. If you continue to experience an issue, please contact NCR Voyix Support or your Account Executive.
Affected components
Update timeline
- investigating Oct 26, 2026, 12:35 PM UTC
We are investigating an issue involving Aloha Pulse We have not yet been able to confirm if components used by you are impacted. Our teams are investigating further.
- identified Oct 26, 2026, 01:54 PM UTC
We have identified the issue affecting Aloha Pulse and are actively working to resolve it and restore service with reverting the Pulse Server side release performed earlier this morning. Customers may experience brief downtime while this work is underway. We will provide the next update by 10:55 AM ET, or sooner if additional information becomes available.
- monitoring Oct 26, 2026, 02:52 PM UTC
We have restored service for Aloha Pulse Our teams are continuing to monitor performance to service stability. If you continue to experience an issue, please contact NCR Voyix Support or your Account Executive.
- resolved Oct 26, 2026, 03:54 PM UTC
Service has been restored, and the issue affecting Aloha Pulse has been resolved. If you continue to experience an issue, please contact NCR Voyix Support or your Account Executive.
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