NCR Voyix incident
CFC Price change | Degraded Performance for EMEA region
Resolved after 3 hours 8 minutes, affecting Configuration Center-EMEA, on October 13, 2026.
We have restored service for CFC Pricing updates in EMEA region. If you continue to experience an issue, please contact NCR Voyix Support or your Account Executive.
Affected components
Update timeline
- investigating Oct 13, 2026, 08:47 AM UTC
We are investigating a service issue affecting CFC/Price change functionality. Customers may experience issues when updating prices using CFC. Our teams are actively working to identify the cause and restore any affected services. We will provide the next update by 5:45 AM EDT, or sooner if additional information becomes available.
- investigating Oct 13, 2026, 09:40 AM UTC
We continue to investigate the issue affecting CFC/Pricing upgrade functionality. Our teams remain actively engaged and focused on restoring any affected service. We will provide the next update by 06:45 AM EDT or sooner if additional information becomes available.
- investigating Oct 13, 2026, 10:43 AM UTC
We continue to investigate the issue affecting CFC/Pricing upgrade functionality. Our teams remain actively engaged and focused on restoring any affected service. We will provide the next update by 07:35 AM EDT, or sooner if additional information becomes available.
- monitoring Oct 13, 2026, 11:05 AM UTC
We have restored service for CFC/Pricing functionality impacting EMEA region. Our teams are continuing to monitor performance to service stability. If you continue to experience an issue, please contact NCR Voyix Support or your Account Executive.
- resolved Oct 13, 2026, 11:56 AM UTC
We have restored service for CFC Pricing updates in EMEA region. If you continue to experience an issue, please contact NCR Voyix Support or your Account Executive.
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