NCR Voyix incident
Aloha Insight (Aloha Enterprise Tool) | Degraded performance
Resolved after 3 hours 54 minutes, affecting Aloha Insight-NAMER and Aloha Insight-EMEA and 1 more, on October 15, 2026.
Service has been restored, and the issue affecting Aloha Insight (Aloha Enterprise Tool) has been resolved. If you continue to experience an issue, please contact NCR Voyix Support or your Account Executive.
Affected components
Update timeline
- investigating Oct 15, 2026, 08:28 AM UTC
We are investigating a service issue affecting Aloha Insight (Aloha Enterprise Tool). Our teams are actively working to identify the cause and restore any affected services. We will provide the next update by 05;31 AM EDT, or sooner if additional information becomes available.
- investigating Oct 15, 2026, 08:48 AM UTC
We are investigating a service issue affecting Aloha Insight (Enterprise Tool). Customers may experience inability to access Aloha Insight(Enterprise Tool). Our teams are actively working to identify the cause and restore any affected services. We will provide the next update by 05:45 AM EDT, or sooner if additional information becomes available.
- investigating Oct 15, 2026, 08:51 AM UTC
We are investigate service issue affecting Aloha Insight (Enterprise Tool). Customers may experience issues inability to access Aloha Insight (Enterprise Tool). Our teams are actively working to identify cause and restore any affected services. We will provide next update by 05:45 AM EDT, or sooner if additional information becomes available.
- investigating Oct 15, 2026, 09:24 AM UTC
We are investigate service issue affecting Aloha Insight (Enterprise Tool). Customers may experience issues inability to access Aloha Insight (Enterprise Tool). Our teams are actively working to identify cause and restore any affected services. We will provide next update by 06:30 AM EDT, or sooner if additional information becomes available.
- investigating Oct 15, 2026, 10:29 AM UTC
We continue to investigate the issue affecting Aloha Insight (Enterprise Tool). Our teams remain actively engaged and focused on restoring any affected service. We will provide the next update by 07:30 AM EDT, or sooner if additional information becomes available.
- investigating Oct 15, 2026, 11:27 AM UTC
We continue to investigate the issue affecting Aloha Insight (Enterprise Tool). Our teams remain actively engaged and focused on restoring any affected service. We will provide the next update by 08:30 AM EDT, or sooner if additional information becomes available.
- monitoring Oct 15, 2026, 11:57 AM UTC
We have restored service for Aloha Insight (Aloha Enterprise Tool). Our teams are continuing to monitor performance to service stability. If you continue to experience an issue, please contact NCR Voyix Support or your Account Executive.
- resolved Oct 15, 2026, 12:23 PM UTC
Service has been restored, and the issue affecting Aloha Insight (Aloha Enterprise Tool) has been resolved. If you continue to experience an issue, please contact NCR Voyix Support or your Account Executive.
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