NCR Voyix incident

Freshop Websites in GCP | Degraded Performance - NAMER

Resolved after 15 minutes, affecting Websites (GCP)-NAMER, on October 14, 2026.

resolved Oct 14, 2026, 02:22 PM UTC

Service has been restored, and the issue affecting Freshop GCP Websites has been resolved. If you continue to experience an issue, please contact NCR Voyix Support or your Account Executive.

Started
Oct 14, 2026, 02:06 PM UTC
Resolved
Oct 14, 2026, 02:22 PM UTC
Duration
15m
Detected by Pingoru
Oct 14, 2026, 02:06 PM UTC

Affected components

Websites (GCP)-NAMER

Update timeline

  1. identified Oct 14, 2026, 02:06 PM UTC

    We have idnetified a service issue affecting Freshop GCP Websites. Customers may experience inability to access their website sporadically. Our teams are actively working to identify the cause and restore any affected services. We will provide the next update by 11:10am ET, or sooner if additional information becomes available.

  2. resolved Oct 14, 2026, 02:22 PM UTC

    Service has been restored, and the issue affecting Freshop GCP Websites has been resolved. If you continue to experience an issue, please contact NCR Voyix Support or your Account Executive.

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