NCR Voyix incident

Voyix Insight - Replication Issues

Resolved after 8 hours 32 minutes, affecting Voyix Insight-EMEA and Voyix Insight-APAC, on June 17, 2026.

monitoring Jun 17, 2026, 05:42 PM UTC

NCR Voyix has identified and successfully resolved the replication issue that was impacting a subset of customers. We understand how important reliable system performance is to your business, and we appreciate your patience while our teams worked to restore full functionality. At this time, services have returned to normal. Our teams will continue to closely monitor the environment through the end of the day to ensure continued stability and performance. We will provide any further updates if necessary.

Started
Jun 17, 2026, 04:55 PM UTC
Resolved
Jun 18, 2026, 01:27 AM UTC
Duration
8h 32m
Detected by Pingoru
Jun 17, 2026, 04:55 PM UTC

Affected components

Voyix Insight-EMEAVoyix Insight-APAC

Update timeline

  1. identified Jun 17, 2026, 04:55 PM UTC

    NCR Voyix has identified that a subset of customers are currently experiencing replication issues. We understand the importance of this functionality and the impact it may have on your operations. Our engineering teams are actively engaged and working to resolve the issue as quickly as possible. We will continue to provide updates as we make significant progress toward resolution. Next Update: Upon meaningful progress or mitigation.

  2. monitoring Jun 17, 2026, 05:42 PM UTC

    NCR Voyix has identified and successfully resolved the replication issue that was impacting a subset of customers. We understand how important reliable system performance is to your business, and we appreciate your patience while our teams worked to restore full functionality. At this time, services have returned to normal. Our teams will continue to closely monitor the environment through the end of the day to ensure continued stability and performance. We will provide any further updates if necessary.

  3. resolved Jun 18, 2026, 01:27 AM UTC

    This incident has been resolved.

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