NCR Voyix incident
Ordering Essentials is currently experiencing a degradation in NAMER
Resolved after 2 hours 33 minutes, affecting Ordering Essentials-NAMER, on June 21, 2026.
Dear Valued Clients, We are pleased to inform you that extensive monitoring has been completed following the implementation of fixes for the degradation of service affecting Ordering Essentials in the NAMER region, and the issue is now fully resolved. All systems are operating normally, and performance has returned to expected levels. Thank you for your patience and understanding. Kind regards, NCR Voyix Team
Affected components
Update timeline
- investigating Jun 21, 2026, 08:20 PM UTC
We are currently investigating a degradation of service for Ordering Essentials in the NAMER region. We are actively working to resolve the issue. Regards, NCR Voyix
- investigating Jun 21, 2026, 09:34 PM UTC
Dear Valued Clients, We are continuing to investigate a degradation of service affecting Ordering Essentials in the NAMER region. Our teams remain actively engaged in identifying the root cause and working toward resolution. We will share further updates as they become available. Thank you for your patience and understanding. Kind regards, NCR Voyix Team
- monitoring Jun 21, 2026, 09:59 PM UTC
Dear Valued Clients, The necessary fixes have been implemented for the degradation of service affecting Ordering Essentials in the NAMER region. Our teams are now conducting extensive monitoring to ensure continued stability and optimal performance. We will continue to observe the systems closely and provide updates should any further action be required. Thank you for your patience and understanding. Kind regards, NCR Voyix Team
- resolved Jun 21, 2026, 10:54 PM UTC
Dear Valued Clients, We are pleased to inform you that extensive monitoring has been completed following the implementation of fixes for the degradation of service affecting Ordering Essentials in the NAMER region, and the issue is now fully resolved. All systems are operating normally, and performance has returned to expected levels. Thank you for your patience and understanding. Kind regards, NCR Voyix Team
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