NCR Voyix incident

Potential Transaction Authorization Failures Observed

Resolved after under a minute, affecting Common Environment Authorizer Service-NAMER, on June 23, 2026.

monitoring Jun 23, 2026, 10:17 PM UTC

Customers are our highest priority, and we are committed to maintaining reliable service. NCR Voyix is currently investigating an issue where a subset of customers may experience transaction authorization failures. Our support and engineering teams are actively engaged and closely monitoring the environment to identify the root cause and implement a resolution as quickly as possible. We understand the impact this may have on your operations and appreciate your patience while we work to resolve the issue. Next Update: We will provide additional information as it becomes available.

Started
Jun 23, 2026, 10:17 PM UTC
Resolved
Jun 23, 2026, 10:17 PM UTC
Duration
51s
Detected by Pingoru
Jun 23, 2026, 10:17 PM UTC

Affected components

Common Environment Authorizer Service-NAMER

Update timeline

  1. monitoring Jun 23, 2026, 10:17 PM UTC

    Customers are our highest priority, and we are committed to maintaining reliable service. NCR Voyix is currently investigating an issue where a subset of customers may experience transaction authorization failures. Our support and engineering teams are actively engaged and closely monitoring the environment to identify the root cause and implement a resolution as quickly as possible. We understand the impact this may have on your operations and appreciate your patience while we work to resolve the issue. Next Update: We will provide additional information as it becomes available.

  2. resolved Jun 23, 2026, 10:17 PM UTC

    This incident has been resolved.

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