NCR Voyix incident

NCR Voyix Connect Reporting Retail degraded performance

Resolved after 9 minutes, affecting Voyix Connect Reporting - Retail-NAMER, on June 24, 2026.

resolved Jun 24, 2026, 11:34 AM UTC

Dear Valued Clients, We are pleased to inform you that the degraded performance previously impacting reporting features within NCR Voyix Connect has been resolved. Users should no longer experience slow response times or delays when accessing or generating reports. Our technical teams have applied the necessary fixes and confirmed that reporting functionality is fully restored, with data displaying accurately across all areas. Thank you, The NCR Voyix Team

Started
Jun 24, 2026, 11:24 AM UTC
Resolved
Jun 24, 2026, 11:34 AM UTC
Duration
9m
Detected by Pingoru
Jun 24, 2026, 11:24 AM UTC

Affected components

Voyix Connect Reporting - Retail-NAMER

Update timeline

  1. investigating Jun 24, 2026, 11:24 AM UTC

    Dear Valued Clients, We are currently experiencing degraded performance impacting reporting features within NCR Voyix Connect. Users may notice slow response times or delays when accessing or generating reports. Our technical teams are actively investigating the issue and working to identify the root cause. We will provide an update as soon as more information becomes available. Thank you, The NCR Voyix Team

  2. resolved Jun 24, 2026, 11:34 AM UTC

    Dear Valued Clients, We are pleased to inform you that the degraded performance previously impacting reporting features within NCR Voyix Connect has been resolved. Users should no longer experience slow response times or delays when accessing or generating reports. Our technical teams have applied the necessary fixes and confirmed that reporting functionality is fully restored, with data displaying accurately across all areas. Thank you, The NCR Voyix Team

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