Resolved after 6 hours 11 minutes, affecting Aloha Insight-NAMER and Aloha Insight-EMEA and 1 more, on July 9, 2026.
Dear Valued Clients, We have resolved the NCR Voyix Aloha Insight Reporting incident. At this time, all reports are available for all regions We understand the critical role our services play in your daily operations and appreciate your patience and understanding while we work to resolve this issue. Thank you for your continued partnership. We're on it, The NCR Voyix Team
Affected components
Update timeline
- investigating Jul 09, 2026, 09:11 AM UTC
Dear Valued Clients, We are currently experiencing a temporary issue affecting NCR Voyix Aloha Insight Reporting. Our teams are actively investigating the issue and taking immediate action to restore service as quickly as possible. We will continue to provide updates and share additional details as they become available. We understand the critical role our services play in your daily operations and appreciate your patience and understanding while we work to resolve this issue. Thank you for your continued partnership. We're on it, The NCR Voyix Team
- investigating Jul 09, 2026, 10:06 AM UTC
Dear Valued Clients, NCR Voyix teams continue to actively investigate the issue affecting NCR Voyix Aloha Insight Reporting. We understand the critical role our services play in your daily operations and appreciate your patience and understanding as we work to identify the root cause and restore normal service functionality. The next update will be provided by 11:05 AM UTC, or sooner should significant developments occur. Thank you for your continued partnership. We're on it, The NCR Voyix Team
- investigating Jul 09, 2026, 10:58 AM UTC
Dear Valued Clients, NCR Voyix teams continue to actively investigate the issue affecting NCR Voyix Aloha Insight Reporting. Our teams remain engaged in the ongoing investigation and are working diligently to determine the root cause and restore normal service functionality as quickly as possible. We understand the critical role our services play in your daily operations and appreciate your patience and understanding while we work toward resolution. The next update will be provided by 12:05 PM ETC, or sooner should significant developments occur. Thank you for your continued partnership. We're on it, The NCR Voyix Team
- monitoring Jul 09, 2026, 11:18 AM UTC
Dear Valued Clients, NCR Voyix teams have implemented corrective actions to address the issue affecting NCR Voyix Aloha Insight Reporting. Following the implementation of these fixes, service functionality has been restored. Our teams are actively monitoring the environment to ensure continued stability and to verify that the solution remains effective. We understand the critical role our services play in your daily operations and appreciate your patience and understanding throughout this event. The next update will be provided by 12:05 PM ETC, or sooner should significant developments occur. Thank you for your continued partnership. We're on it, The NCR Voyix Team
- identified Jul 09, 2026, 11:41 AM UTC
Dear Valued Clients, NCR Voyix teams have identified additional issue affecting NCR Voyix Aloha Insight Reporting for APAC and EMEA Regions. Our teams are actively investigating the issue and taking immediate action to restore service as quickly as possible. We will continue to provide updates and share additional details as they become available. We understand the critical role our services play in your daily operations and appreciate your patience and understanding while we work to resolve this issue. The next update will be provided by 1:05 PM ETC, or sooner should significant developments occur. Thank you for your continued partnership. We're on it, The NCR Voyix Team
- identified Jul 09, 2026, 01:00 PM UTC
Dear Valued Clients, NCR Voyix teams continue to actively investigate the issue affecting NCR Voyix Aloha Insight Reporting for APAC and EMEA Regions. We understand the critical role our services play in your daily operations and appreciate your patience and understanding while we work to resolve this issue. The next update will be provided by 2:05 PM ETC, or sooner should significant developments occur. Thank you for your continued partnership. We're on it, The NCR Voyix Team
- identified Jul 09, 2026, 02:01 PM UTC
Dear Valued Clients, NCR Voyix teams are actively investigating the issue affecting NCR Voyix Aloha Insight Reporting for APAC and EMEA Regions. We understand the critical role our services play in your daily operations and appreciate your patience and understanding while we work to resolve this issue. If you need any additional information, please reach out to our designated support desks. The next update will be provided by 3:05 PM ETC, or sooner should significant developments occur. Thank you for your continued partnership. We're on it, The NCR Voyix Team
- identified Jul 09, 2026, 03:01 PM UTC
Dear Valued Clients, NCR Voyix teams are actively investigating the issue affecting NCR Voyix Aloha Insight Reporting for EMEA Region. We understand the critical role our services play in your daily operations and appreciate your patience and understanding while we work to resolve this issue. If you need any additional information, please reach out to our designated support desks. The next update will be provided in 2 hours by 13:05 ET or upon significant progress. Thank you for your continued partnership. We're on it, The NCR Voyix Team
- resolved Jul 09, 2026, 03:23 PM UTC
Dear Valued Clients, We have resolved the NCR Voyix Aloha Insight Reporting incident. At this time, all reports are available for all regions We understand the critical role our services play in your daily operations and appreciate your patience and understanding while we work to resolve this issue. Thank you for your continued partnership. We're on it, The NCR Voyix Team
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