NCR Voyix incident
Preventive Server Reboots to Address Potential Service Degradation
Resolved after 23 minutes, affecting Pulse Realtime-NAMER and Pulse Realtime API-NAMER, on July 25, 2026.
Dear Valued Clients, NCR Voyix teams have successfully completed the Pulse Real-Time Server reboots that were performed in response to system alerts indicating a potential risk of service degradation or disruption. Following the maintenance activity, NCR Voyix teams have validated that all Pulse Real-Time services are operating as expected and no service issues have been identified. We apologize for any inconvenience and appreciate your understanding. The NCR Voyix Team
Affected components
Update timeline
- investigating Jul 25, 2026, 02:53 PM UTC
Dear Valued Clients, NCR Voyix teams will be performing Pulse Real-Time Server reboots in response to system alerts indicating a potential risk of service degradation or disruption. During the maintenance window, brief service interruptions may occur while the servers are being rebooted. NCR Voyix teams will closely monitor the environment throughout the activity to minimize impact and ensure services are restored promptly. We apologize for any inconvenience and appreciate your understanding. We’re on this, The NCR Voyix Team
- investigating Jul 25, 2026, 03:05 PM UTC
Dear Valued Clients, NCR Voyix teams have successfully completed the Pulse Real-Time Server reboots that were performed in response to system alerts indicating a potential risk of service degradation or disruption. Following the maintenance activity, NCR Voyix teams have validated that all Pulse Real-Time services are operating as expected and no service issues have been identified. We apologize for any inconvenience and appreciate your understanding. The NCR Voyix Team
- resolved Jul 25, 2026, 03:16 PM UTC
This incident has been resolved.
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