NCR Voyix incident

Freshop Admin Console is Unavailable

Resolved after 1 hour, affecting Websites (GCP)-NAMER, on July 27, 2026.

resolved Jul 27, 2026, 04:04 PM UTC

Dear Valued Clients, Thank you for your patience, services have been restored. We experienced a temporary issue affecting Freshop Admin Console. Services are now fully restored. We understand the critical role our services play in your operations and appreciate you as our customer. Thank you for your continued trust in NCR Voyix. Please contact us with any questions or concerns. We’re in this together, The NCR Voyix Team

Started
Jul 27, 2026, 03:04 PM UTC
Resolved
Jul 27, 2026, 04:04 PM UTC
Duration
1h
Detected by Pingoru
Jul 27, 2026, 03:04 PM UTC

Affected components

Websites (GCP)-NAMER

Update timeline

  1. investigating Jul 27, 2026, 03:04 PM UTC

    Dear Valued Clients, We understand services have been disrupted and we are finding a solution to the issue. We are experiencing a temporary issue affecting the Admin Console for Freshop. We are taking immediate action to restore services. We will communicate with you as quickly as possible, and details will be shared as they become available. We understand the critical role our services play in your operations and appreciate your patience and understanding. We’re on this, The NCR Voyix Team

  2. identified Jul 27, 2026, 03:20 PM UTC

    Dear Valued Clients, We appreciate your patience. We have identified the cause of this incident and are taking the necessary steps to resolve the issue affecting the Freshop Admin Console. We will continue to communicate with you as quickly as possible, and details will be shared as they become available. We understand the critical role our services play in your operations and appreciate your patience and understanding. We’re on this, The NCR Voyix Team

  3. resolved Jul 27, 2026, 04:04 PM UTC

    Dear Valued Clients, Thank you for your patience, services have been restored. We experienced a temporary issue affecting Freshop Admin Console. Services are now fully restored. We understand the critical role our services play in your operations and appreciate you as our customer. Thank you for your continued trust in NCR Voyix. Please contact us with any questions or concerns. We’re in this together, The NCR Voyix Team

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