NCR Voyix incident

Potential Degraded and Slow response in Menuv1 and Online Ordering API

Resolved after 1 hour 22 minutes, affecting Menu v1-NAMER and Online Ordering API-NAMER, on August 7, 2026.

resolved Aug 07, 2026, 02:33 PM UTC

Dear Valued Clients, We have monitored the environment and can confirm that all systems fully operational. Regards, NCR Voyix

Started
Aug 07, 2026, 01:11 PM UTC
Resolved
Aug 07, 2026, 02:33 PM UTC
Duration
1h 22m
Detected by Pingoru
Aug 07, 2026, 01:11 PM UTC

Affected components

Menu v1-NAMEROnline Ordering API-NAMER

Update timeline

  1. investigating Aug 07, 2026, 01:11 PM UTC

    Dear Valued Clients, Our monitoring systems alerted us of a potential degradation of service. We are actively investigating to ensure there is no impact to our customers. We understand the critical role our services play in your operations and appreciate your patience and understanding. We’re on this, The NCR Voyix Team

  2. monitoring Aug 07, 2026, 01:34 PM UTC

    Dear Valued Clients, We have investigated the alerts and have determined there was no impact. We will continue to monitor the environment to ensure stability for the next hour. We understand the critical role our services play in your operations and appreciate your patience and understanding. We’re on this, The NCR Voyix Team

  3. resolved Aug 07, 2026, 02:33 PM UTC

    Dear Valued Clients, We have monitored the environment and can confirm that all systems fully operational. Regards, NCR Voyix

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