NCR Voyix incident
Configuration Center (CFC) possible service interuption for APAC region
Resolved after 3 hours 5 minutes, affecting Catalog-APAC and Configuration Center-APAC, on August 21, 2026.
Dear Valued Clients, NCR Voyix teams have successfully resolved the issue affecting pricing updates between Configuration Center and BSL Catalog. Service has been fully restored, and pricing updates are now processing as expected. All systems and related functionalities have been validated and are operating normally. Thank you for your patience and understanding throughout this incident. The NCR Voyix Team
Affected components
Update timeline
- investigating Aug 21, 2026, 09:42 AM UTC
Dear Valued Clients, NCR Voyix teams received alerts for possible Configuration Center in APAC region. Brief service interruption is possible durring investigation. IThe NCR Voyix Team
- investigating Aug 21, 2026, 10:24 AM UTC
Dear Valued Clients, NCR Voyix teams are currently investigating issues with pricing updates between Configuration Center and BSL Catalog. All other systems functionalities are operating as expected. The NCR Voyix Team
- investigating Aug 21, 2026, 11:17 AM UTC
Dear Valued Clients, NCR Voyix teams are currently investigating issues with pricing updates between Configuration Center and BSL Catalog. All other systems functionalities are operating as expected. The NCR Voyix Team
- resolved Aug 21, 2026, 12:47 PM UTC
Dear Valued Clients, NCR Voyix teams have successfully resolved the issue affecting pricing updates between Configuration Center and BSL Catalog. Service has been fully restored, and pricing updates are now processing as expected. All systems and related functionalities have been validated and are operating normally. Thank you for your patience and understanding throughout this incident. The NCR Voyix Team
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