NCR Voyix incident
Configuration Center (CFC) and Aloha Insight degraded performance
Resolved after 9 days 2 hours, affecting Aloha Insight-NAMER and Configuration Center API-NAMER, on August 19, 2026.
We have continued to monitor the environment and at this time, we are resolving this incident. If you continue to experience any issues or have questions, please contact the NCR Voyix Service Desk. Regards, NCR Voyix
Affected components
Update timeline
- investigating Aug 19, 2026, 02:56 PM UTC
Dear Valued Clients, NCR Voyix teams are actively engaged in the investigation of issues affecting processing. Engineering and Support teams are working with the highest priority to restore normal processing. Further updates will be provided as additional information becomes available and restoration efforts progress. The NCR Voyix Team
- monitoring Aug 20, 2026, 01:31 PM UTC
Dear Valued Clients, NCR Voyix has completed restoration activities last night and services have been restored. Our Engineering and Support teams continue to closely monitor system performance and validate data synchronization as backlog processing continues. If you have any additional questions or concerns, please contact the NCR Voyix Support Desk. We sincerely appreciate your patience, partnership, and continued trust in NCR Voyix. NCR Voyix Support Team
- monitoring Aug 20, 2026, 01:42 PM UTC
Dear Valued Clients, NCR Voyix has completed restoration activities last night and services have been restored. Our Engineering and Support teams continue to closely monitor system performance and validate data synchronization as backlog processing continues. If you have any additional questions or concerns, please contact the NCR Voyix Support Desk. We sincerely appreciate your patience, partnership, and continued trust in NCR Voyix. NCR Voyix Support Team
- resolved Aug 28, 2026, 05:08 PM UTC
We have continued to monitor the environment and at this time, we are resolving this incident. If you continue to experience any issues or have questions, please contact the NCR Voyix Service Desk. Regards, NCR Voyix
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