NCR Voyix incident

Investigating - CUSTOMER IMPACT NOT CONFIRMED

Resolved after 48 minutes, affecting Fulfillment Time-NAMER and Order-NAMER and 1 more, on August 28, 2026.

resolved Aug 28, 2026, 06:13 PM UTC

We investigated a potential issue involving Order, Order History, and Fulfillment Time. Our review found no customer impact, and no further action is required. NCR Voyix

Started
Aug 28, 2026, 05:25 PM UTC
Resolved
Aug 28, 2026, 06:13 PM UTC
Duration
48m
Detected by Pingoru
Aug 28, 2026, 05:25 PM UTC

Affected components

Fulfillment Time-NAMEROrder-NAMEROrder History-NAMER

Update timeline

  1. investigating Aug 28, 2026, 05:25 PM UTC

    We are investigating a potential issue involving Order, Order history, and Fulfillment Time. Our teams are working to determine if there is any impact to services. We will provide the next update by 1:45PM ET. NCR Voyix

  2. investigating Aug 28, 2026, 05:42 PM UTC

    We continue to assess a potential issue involving Order, Order History, and Fulfillment Time. Customer impact has not been confirmed at this time, and our teams remain actively engaged in the investigation. We will provide the next update by 2:00PM ET. NCR Voyix

  3. investigating Aug 28, 2026, 05:59 PM UTC

    We continue to assess a potential issue involving Order, Order History, and Fulfillment Time. Customer impact has not been confirmed at this time, and our teams remain actively engaged in the investigation. We will provide the next update by 2:15PM ET. NCR Voyix

  4. resolved Aug 28, 2026, 06:13 PM UTC

    We investigated a potential issue involving Order, Order History, and Fulfillment Time. Our review found no customer impact, and no further action is required. NCR Voyix

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