NCR Voyix incident
ORDER, CATALOG, SITE, and SHASTA Components- NAMER | Degraded Performance
Resolved after 2 hours 56 minutes, affecting Catalog-NAMER and Site-NAMER and 1 more, on September 1, 2026.
We have monitored all systems and environments and can confirm resolution. We are resolving this incident at this time. NCR Voyix
Affected components
Update timeline
- investigating Sep 01, 2026, 03:17 PM UTC
Investigating | ORDER - NAMER: Degraded Performance We are investigating a service issue affecting ORDER for the NAMER Region. Customers may experience sporadic ORDER Injection degradation. Our teams are actively working to identify the cause and restore any affected services. We will provide the next update when additional relevant information becomes is available.
- investigating Sep 01, 2026, 03:46 PM UTC
We continue to investigate the issue affecting ORDER, Catalog, SITE, and SHASTA Components in NAMER Our teams remain actively engaged and focused on restoring any affected service. We will provide the next update when relevant additional information becomes available.
- monitoring Sep 01, 2026, 04:11 PM UTC
STATUS: Resolved and Monitoring | Order, Site, Catalog, and Shasta Services are Operational, We will continue to monitor performance to ensure services remain stable.
- resolved Sep 01, 2026, 06:14 PM UTC
We have monitored all systems and environments and can confirm resolution. We are resolving this incident at this time. NCR Voyix
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