NCR Voyix incident

Investigating | Aloha Cloud: Degraded Performance with Printing for a Subset of Customers

Resolved after 45 minutes, affecting Aloha Cloud-NAMER, on September 14, 2026.

resolved Sep 14, 2026, 11:55 PM UTC

Service has been restored, and the issue affecting Aloha Cloud Printing has been resolved. We will continue to monitor. If you continue to experience an issue, please contact NCR Voyix Support or your Account Executive.

Started
Sep 14, 2026, 11:09 PM UTC
Resolved
Sep 14, 2026, 11:55 PM UTC
Duration
45m
Detected by Pingoru
Sep 14, 2026, 11:09 PM UTC

Affected components

Aloha Cloud-NAMER

Update timeline

  1. investigating Sep 14, 2026, 11:09 PM UTC

    We are investigating a service issue affecting Aloha Cloud. Customers may experience Printing degradation. Our teams are actively working to identify the cause and restore any affected services. We will provide the next update by 20:00 ET, or sooner if additional information becomes available.

  2. resolved Sep 14, 2026, 11:55 PM UTC

    Service has been restored, and the issue affecting Aloha Cloud Printing has been resolved. We will continue to monitor. If you continue to experience an issue, please contact NCR Voyix Support or your Account Executive.

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