NCR Voyix incident

EDGE- Data Sync | Degraded Performance in NAMER Region

Resolved after 26 minutes, affecting EDGE Data Sync-NAMER, on September 18, 2026.

resolved Sep 18, 2026, 01:02 PM UTC

Service has been restored, and the issue affecting EDGE Data Sync process has been resolved. If you continue to experience an issue, please contact NCR Voyix Support or your Account Executive.

Started
Sep 18, 2026, 12:35 PM UTC
Resolved
Sep 18, 2026, 01:02 PM UTC
Duration
26m
Detected by Pingoru
Sep 18, 2026, 12:35 PM UTC

Affected components

EDGE Data Sync-NAMER

Update timeline

  1. investigating Sep 18, 2026, 12:35 PM UTC

    We are investigating a service issue affecting EDGE Data Sync process. Customers may experience view sales in Transaction Data Manager. Our teams are actively working to identify the cause and restore any affected services. We will provide the next update by 09:35 EDT, or sooner if additional information becomes available.

  2. resolved Sep 18, 2026, 01:02 PM UTC

    Service has been restored, and the issue affecting EDGE Data Sync process has been resolved. If you continue to experience an issue, please contact NCR Voyix Support or your Account Executive.

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