Resolved after 9 hours 12 minutes, affecting Transaction Document Management (TDM)-NAMER, on September 25, 2026.
Service has been restored, and the issue affecting BSL TDM data processing has been resolved. If you continue to experience an issue, please contact NCR Voyix Support or your Account Executive.
Affected components
Update timeline
- investigating Sep 25, 2026, 10:28 AM UTC
We are investigating a service issue affecting BSL TDM data processing. Customers may experience delay in receiving BSL TDM data. Our teams are actively working to identify the cause and restore any affected services. We will provide the next update by 07:30 AM EDT or sooner if additional information becomes available.
- investigating Sep 25, 2026, 11:26 AM UTC
We continue to investigate the issue affecting BSL TDM data processing. Our teams remain actively engaged and focused on restoring any affected service. We will provide the next update by 08:30 AM EDT or sooner if additional information becomes available.
- investigating Sep 25, 2026, 12:23 PM UTC
We continue to investigate the issue affecting BSL TDM Data processing. Our teams remain actively engaged and focused on restoring any affected service. We will provide the next update by 09:30 AM EDT, or sooner if additional information becomes available.
- investigating Sep 25, 2026, 01:28 PM UTC
We continue to investigate the issue affecting BSL TDM Data processing. Our teams remain actively engaged and focused on restoring any affected service. We will provide the next update by 10:30 AM EDT, or sooner if additional information becomes available.
- investigating Sep 25, 2026, 02:29 PM UTC
We continue to investigate the issue affecting BSL TDM data processing. Customers may experience delay in receiving BSL TDM data. Our teams remain actively engaged and focused on restoring any affected service. We will provide the next update by 11:30 EST, or sooner if additional information becomes available.
- investigating Sep 25, 2026, 03:28 PM UTC
We are investigating a service issue affecting BSL TDM data processing. Customers may experience delay in receiving BSL TDM data. Our teams are actively working to identify the cause and restore any affected services. We will provide the next update by 12:30 AM EDT or sooner if additional information becomes available.
- investigating Sep 25, 2026, 03:54 PM UTC
We are continuing to investigate this issue.
- investigating Sep 25, 2026, 04:30 PM UTC
We are investigating a service issue affecting BSL TDM data processing. Customers may experience delay in receiving BSL TDM data. Our teams are actively working to identify the cause and restore any affected services. We will provide the next update by 13:30 PM EDT or sooner if additional information becomes available.
- investigating Sep 25, 2026, 05:35 PM UTC
We are investigating a service issue affecting BSL TDM data processing. Customers may experience delay in receiving BSL TDM data. Our teams are actively working to identify the cause and restore any affected services. We will provide the next update by 15:30 PM EDT or sooner if additional information becomes available.
- investigating Sep 25, 2026, 07:16 PM UTC
We are investigating a service issue affecting BSL TDM data processing. Customers may experience delay in receiving BSL TDM data. Our teams are actively working to identify the cause and restore any affected services. We will provide the next when additional information becomes available.
- resolved Sep 25, 2026, 07:41 PM UTC
Service has been restored, and the issue affecting BSL TDM data processing has been resolved. If you continue to experience an issue, please contact NCR Voyix Support or your Account Executive.
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