NCR Voyix incident

Ordering Essentials and Cloud Connect | Degraded Performance

Resolved after 18 minutes, affecting Cloud Connect-APAC and Ordering Essentials-APAC, on September 29, 2026.

resolved Sep 29, 2026, 05:03 PM UTC

Service has been restored, and the issue affecting Ordering Essentials and Cloud Connect has been resolved. If you continue to experience an issue, please contact NCR Voyix Support or your Account Executive.

Started
Sep 29, 2026, 04:44 PM UTC
Resolved
Sep 29, 2026, 05:03 PM UTC
Duration
18m
Detected by Pingoru
Sep 29, 2026, 04:44 PM UTC

Affected components

Cloud Connect-APACOrdering Essentials-APAC

Update timeline

  1. investigating Sep 29, 2026, 04:44 PM UTC

    We are investigating a service issue affecting Ordering Essentials and Cloud Connect. Our teams are actively working to identify the cause and restore any affected services. We will provide the next update by 13:40 ET or sooner if additional information becomes available.

  2. resolved Sep 29, 2026, 05:03 PM UTC

    Service has been restored, and the issue affecting Ordering Essentials and Cloud Connect has been resolved. If you continue to experience an issue, please contact NCR Voyix Support or your Account Executive.

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