Resolved after 5 hours 17 minutes, affecting Telephony Support-APAC, on October 2, 2026.
Service has been restored, and the issue affecting Telephony/Support has been resolved. If you continue to experience an issue, please contact NCR Voyix Support or your Account Executive.
Affected components
Update timeline
- investigating Oct 02, 2026, 02:07 PM UTC
We are investigating a service issue affecting Telephony/Support. Customers may experience issues to reach designated support desks over Telephony. Our teams are actively working to identify the cause and restore any affected services. We will provide the next update by 5:00 PM EDT, or sooner if additional information becomes available.
- investigating Oct 02, 2026, 03:00 PM UTC
We continue to investigate the issue. Our teams remain actively engaged and focused on restoring any affected service. We will provide the next update by 12:00pm ET, or sooner if additional information becomes available.
- monitoring Oct 02, 2026, 05:02 PM UTC
We have restored service for Telephony/Support. Our teams are continuing to monitor performance to service stability. If you continue to experience an issue, please contact NCR Voyix Support or your Account Executive.
- resolved Oct 02, 2026, 07:24 PM UTC
Service has been restored, and the issue affecting Telephony/Support has been resolved. If you continue to experience an issue, please contact NCR Voyix Support or your Account Executive.
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