NCR Voyix incident

NCR Back Office Unavailable for Multiple Customers in NAMER

Resolved after 17 minutes, affecting NCR Voyix Back Office (NBO)-NAMER, on October 9, 2026.

resolved Oct 09, 2026, 06:02 AM UTC

Service has been restored, and the issue affecting NCR Back Office has been resolved. If you continue to experience an issue, please contact NCR Voyix Support or your Account Executive.

Started
Oct 09, 2026, 05:44 AM UTC
Resolved
Oct 09, 2026, 06:02 AM UTC
Duration
17m
Detected by Pingoru
Oct 09, 2026, 05:44 AM UTC

Affected components

NCR Voyix Back Office (NBO)-NAMER

Update timeline

  1. investigating Oct 09, 2026, 05:44 AM UTC

    We are investigating a service issue affecting NCR Back Office in NAMER Customers may experience inability to access NBO. Our teams are actively working to identify the cause and restore any affected services. We will provide the next update by 02:44 AM ET or sooner if additional information becomes available.

  2. monitoring Oct 09, 2026, 05:56 AM UTC

    We have restored service for NCR Back Office in NAMER. Our teams are continuing to monitor performance to service stability. If you continue to experience an issue, please contact NCR Voyix Support or your Account Executive.

  3. resolved Oct 09, 2026, 06:02 AM UTC

    Service has been restored, and the issue affecting NCR Back Office has been resolved. If you continue to experience an issue, please contact NCR Voyix Support or your Account Executive.

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