NCR Voyix incident

Aloha Online Ordering and Digital Ordering | Degraded Performance

Resolved after 1 hour 8 minutes, affecting Delivery-NAMER and Digital Ordering-NAMER and 1 more, on October 9, 2026.

resolved Oct 10, 2026, 12:48 AM UTC

Service has been restored, and the issue affecting Digital Ordering and Online Ordering has been resolved. If you continue to experience an issue, please contact NCR Voyix Support or your Account Executive.

Started
Oct 09, 2026, 11:40 PM UTC
Resolved
Oct 10, 2026, 12:48 AM UTC
Duration
1h 8m
Detected by Pingoru
Oct 09, 2026, 11:40 PM UTC

Affected components

Delivery-NAMERDigital Ordering-NAMEROnline Ordering Classic-NAMER

Update timeline

  1. investigating Oct 09, 2026, 11:40 PM UTC

    We are investigating a service issue affecting Aloha Online Ordering and Digital Ordering in NAMER. Our teams are actively working to identify the cause and restore any affected services. We will provide the next update by 9:00pm ET, or sooner if additional information becomes available.

  2. identified Oct 10, 2026, 12:08 AM UTC

    We have identified the issue affecting Digital Ordering and Aloha Online Ordering and are actively working to resolve it and restore service. We will provide the next update by 9:10pm ET, or sooner if additional information becomes available.

  3. resolved Oct 10, 2026, 12:48 AM UTC

    Service has been restored, and the issue affecting Digital Ordering and Online Ordering has been resolved. If you continue to experience an issue, please contact NCR Voyix Support or your Account Executive.

Your product runs on more than NCR Voyix

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →