Resolved after 6 hours 30 minutes, on August 13, 2026.
Incident Resolved – Trust and Sign and Prevent The incident affecting communication latency between our hosting sites has now been resolved. The Trust and Sign and Prevent services are operating normally again, and our teams are no longer observing any disruptions related to this incident. Thank you for your patience and understanding throughout the incident. The Namirial Team
Update timeline
- investigating Aug 13, 2026, 09:15 AM UTC
We are currently experiencing communication latency between our two hosting sites, which may cause disruptions to the Trust and Sign and Prevent services. These latency issues appear to be related to the dark fiber connection between the two sites. Our teams are working closely with our hosting provider, which is currently investigating the issue to identify the root cause and restore normal service as quickly as possible. We will keep you informed of any further developments. The Namirial Team
- resolved Aug 13, 2026, 03:45 PM UTC
Incident Resolved – Trust and Sign and Prevent The incident affecting communication latency between our hosting sites has now been resolved. The Trust and Sign and Prevent services are operating normally again, and our teams are no longer observing any disruptions related to this incident. Thank you for your patience and understanding throughout the incident. The Namirial Team
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