Namirial incident
Instability of the Prevent and Trust and Sign services
Resolved after 3 hours 47 minutes, on September 14, 2026.
Dear customers, We are pleased to inform you that our services are now fully operational and that the slowness and delays previously reported have been resolved. Thank you for your understanding.
Update timeline
- investigating Sep 14, 2026, 09:38 AM UTC
Dear customers, We are experiencing a degradation of Prevent and Trust and Sign solution. A portion of the requests are failing. We are working to restore full operation. Estimated start time: 11h38 Thank you for your understanding. Best Regards
- resolved Sep 14, 2026, 01:25 PM UTC
Dear customers, We are pleased to inform you that our services are now fully operational and that the slowness and delays previously reported have been resolved. Thank you for your understanding.
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