Resolved after 14 hours 5 minutes, on August 31, 2026.
The root cause for the issue about callbacks not being properly sent was fixed at around 20:40 CEST. The situation has been gradually going back to normal, and now the services are fully operational. We are continuing to monitor the situation.
Update timeline
- investigating Aug 31, 2026, 07:58 AM UTC
We are currently investigating a degradation on IdSelf and IDDoc services. We will keep you informed of any further developments. The Namirial Team
- resolved Aug 31, 2026, 10:03 PM UTC
The root cause for the issue about callbacks not being properly sent was fixed at around 20:40 CEST. The situation has been gradually going back to normal, and now the services are fully operational. We are continuing to monitor the situation.
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