myOpenFactory incident

Aktuelle Störung des Portals und der Schnittstellen | Current disruption of the portal and interfaces

Major Resolved View vendor source →

myOpenFactory experienced a major incident on September 23, 2025 affecting AS2-Schnittstelle | AS2-interface and HTTP(S)-Schittstelle | HTTP(S)-interface and 1 more component, lasting 1h 18m. The incident has been resolved; the full update timeline is below.

Started
Sep 23, 2025, 01:35 PM UTC
Resolved
Sep 23, 2025, 02:54 PM UTC
Duration
1h 18m
Detected by Pingoru
Sep 23, 2025, 01:35 PM UTC

Affected components

AS2-Schnittstelle | AS2-interfaceHTTP(S)-Schittstelle | HTTP(S)-interfacePortal (Web-EDI) | portal (web edi)X.400-Schnittstelle | X.400-interfaceOFTP(2)-Schnittstelle | OFTP(2)-interfaceSFTP-Schnittstelle | SFTP-interfaceFTP-Schnittstelle | FTP-interfaceE-Mail Schnittstelle | e-mail interface (SMTP)Rest-Schnittstelle | Rest-interfaceSCSN

Update timeline

  1. investigating Sep 23, 2025, 01:35 PM UTC

    Die Portaloberfläche und Schnittstellen sind nicht erreichbar. | The portal interface and interfaces are not accessible.

  2. monitoring Sep 23, 2025, 01:36 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Sep 23, 2025, 01:39 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Sep 23, 2025, 02:54 PM UTC

    Alle Dienste sind wieder erreichbar, der Vorfall wird geschlossen. | All services are accessible again, the incident is closed.