myOpenFactory incident

Portal und Schnittstellen nicht erreichtbar || Portal and interfaces not available

Critical Resolved View vendor source →
Started
Mar 30, 2026, 06:17 AM UTC
Resolved
Mar 30, 2026, 09:07 AM UTC
Duration
2h 50m
Detected by Pingoru
Mar 30, 2026, 06:17 AM UTC

Affected components

AS2-Schnittstelle | AS2-interfaceNachrichtenverarbeitung | message processingHTTP(S)-Schittstelle | HTTP(S)-interfacePortal (Web-EDI) | portal (web edi)X.400-Schnittstelle | X.400-interfaceOFTP(2)-Schnittstelle | OFTP(2)-interfaceSFTP-Schnittstelle | SFTP-interfaceFTP-Schnittstelle | FTP-interfaceE-Mail Schnittstelle | e-mail interface (SMTP)Rest-Schnittstelle | Rest-interfaceSCSNPeppolmyOpenFactory-EDI-Connector (Client)

Update timeline

  1. investigating Mar 30, 2026, 06:17 AM UTC

    Unser Portal ist derzeit nicht erreichbar. Wir arbeiten bereits mit Hochdruck an einer Lösung und bemühen uns, die Verfügbarkeit so schnell wie möglich wiederherzustellen. Vielen Dank für Ihr Verständnis. --- Our portal is currently unavailable. We are already working to resolve the issue and will restore full access as soon as possible. Thank you for your understanding.

  2. identified Mar 30, 2026, 06:24 AM UTC

    Auch die Schnittstellen zur Plattform sind von der Störung betroffen. --- The interfaces to the platform are also affected by the disruption.

  3. monitoring Mar 30, 2026, 07:13 AM UTC

    Das Portal und unsere Schnittstellen sind wieder erreichbar. Wir bedanken uns für Ihr Verständnis. ----- The portal and our interfaces are available again. Thank you for your understanding.

  4. resolved Mar 30, 2026, 09:07 AM UTC

    This incident has been resolved.

  5. postmortem Mar 30, 2026, 01:43 PM UTC

    Das Vorgang wurde geschlossen. Alle Services arbeiten ohne Einschränkung || This incident has been resolved. All services operate without any issues.

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