Mux experienced a minor incident on July 21, 2026 affecting Mux Video - VOD, lasting 18m. The incident has been resolved; the full update timeline is below.
Affected components
Mux Video - VOD
Update timeline
- investigating Jul 21, 2026, 12:57 AM UTC
We are currently investigating slowness in asset creation that affects limited number of assets in one of our North America cloud locations.
- monitoring Jul 21, 2026, 01:08 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 21, 2026, 01:15 AM UTC
The fix resolved the issue and asset creation back to operational.