Mux experienced a minor incident on July 13, 2026 affecting Mux Video - VOD and Mux Video - Live, lasting 12h 3m. The incident has been resolved; the full update timeline is below.
Affected components
Mux Video - VODMux Video - Live
Update timeline
- investigating Jul 13, 2026, 08:42 PM UTC
We are investigating an issue affecting live streams. Some viewers may experience dropped or interrupted live streams. We will provide updates as more information becomes available.
- investigating Jul 13, 2026, 09:11 PM UTC
We are continuing to investigate this issue.
- identified Jul 13, 2026, 09:33 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jul 14, 2026, 12:43 AM UTC
A fix has been implemented and we are monitoring the situation
- resolved Jul 14, 2026, 08:46 AM UTC
This incident has been resolved.