Mux experienced a major incident on July 8, 2026 affecting Mux Video - Live, lasting 20h 32m. The incident has been resolved; the full update timeline is below.
Affected components
Mux Video - Live
Update timeline
- investigating Jul 08, 2026, 05:29 PM UTC
We are investigating an issue affecting live streams. Some viewers may experience dropped or interrupted live streams. Our team has identified the underlying infrastructure issue and is actively working on a resolution. We will provide updates as more information becomes available.
- identified Jul 08, 2026, 05:43 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jul 08, 2026, 07:57 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Jul 08, 2026, 07:57 PM UTC
We are continuing to monitor for any further issues.
- resolved Jul 09, 2026, 02:02 PM UTC
This incident has been resolved.