Mux experienced a major incident on July 1, 2026 affecting Mux Data - Data Collection, lasting 2h 37m. The incident has been resolved; the full update timeline is below.
Affected components
Mux Data - Data Collection
Update timeline
- investigating Jul 01, 2026, 10:35 PM UTC
We are investigating an issue with collecting Mux data beacons. Beginning 22:12 UTC, view session data will be delayed.
- monitoring Jul 01, 2026, 10:50 PM UTC
A fix has been implemented and we are monitoring results. Delayed data was for a subset of customers between 22:12 UTC - 22:44 UTC. No data loss.
- resolved Jul 02, 2026, 01:13 AM UTC
This incident has been resolved.